App
The app says my username or password are incorrect.
Make sure to double check spelling, special characters & capitalization. If you are still having trouble logging in email support@pryzaapp.com for more help.
I just signed up on the app with my information, now what?
Yay! Great job creating your account, now you just have to earn points towards free stuff. Log-in & then after logging in to your account: 1. Press the timer whenever you're at work. If it’s green, it’s working! 2. Accomplish the goals your company set to earn points. CHECK OUT THIS VIDEO FOR MORE DETAILS. Click the round Pryze icon located to the right to get started
I signed-up but I can't log-in.
After signing up, click log in on the main screen. Log in with the information you just created. Make sure to double check spelling, special characters & capitalization. If you are still having trouble logging in email support@pryzaapp.com for more help.
Where is my verification code?
Your verification code or company code is located on your sign up sheet in the lower right corner. It is made of letters & numbers & is case SeNsitIvE. This code is not emailed to you! If you can't find it on your sign-up sheet, ask your Pryze Champion (PC) to give you the code.
Accumulate your points and then redeem your favorite rewards on the app.
The app says my username or password are incorrect. Make sure to double check spelling, special characters & capitalization. If you are still having trouble logging in email support@pryzaapp.com for more help.
Do I have to allow access to my location?
Yes, please! This is a work app so it only works at work. Please “ALLOW WHILE USING” so that you can earn points for just being at work.
Do I have to allow push notifications?
Yes, please do, we only send 2 push notifications. #1 Will tell you you are awesome & earning points. #2 Will tell you to come back & get more points. Sooooo, it’s definitely up to you but we do recommend it!
I forgot my password.
No worries, we can help. Email “forgot password” along with your First Name, Last Name & store name to support@pryzaapp.com & we will help you reset it.
I selected the wrong company or store.
OH-NO! Please tell your Pryze Champion (PC). Tell them to contact us about this ASAP so we can fix it.
How do I change my profile picture?
Change your profile picture in the app! Click on the button that looks like a human (bottom right) then click on the 3 dots (top right corner). Select “PROFILE” then select “CHANGE PICTURE”. Add your favorite pic!
How do I change or view my email address on file?
Contact us! Email your first name, last name & store name along with your request to support@pryzeapp.com for assistance.
How do I change or view my email address on file?
Contact us! Email your first name, last name & store name along with your request to support@pryzeapp.com for assistance.